Case studies

How we approach real problems.

Solution blueprints that show how we take a business challenge from discovery to a working system, and how success is measured.

The blueprints below are illustrative examples of the kinds of engagements we design. They are not accounts of specific client projects. Client case studies will be published here with each client's permission.

Solution blueprints

From challenge to measurable outcome.

Manufacturing · AI Automation

Order-to-invoice automation for a multi-plant manufacturer

Illustrative blueprint

Challenge

Orders arrive by email and phone, are re-keyed into the ERP, and invoices are matched to purchase orders by hand. Month-end close takes over a week.

Approach

→ Map the order, dispatch and invoicing flow across plants
→ Document AI reads orders and vendor invoices
→ 3-way matching with exceptions routed to accounts
→ Finance head approves payment batches

What we measure

Hours of manual entry per week
Invoice processing time
Month-end close duration

Distribution · AI Agents

Sales and collections agents for a regional distributor

Illustrative blueprint

Challenge

Hundreds of dealer enquiries and payment follow-ups each week handled by a small team over WhatsApp and phone.

Approach

→ Sales agent qualifies enquiries and drafts quotes
→ Collections agent sends scheduled reminders
→ Discounts and credit extensions need manager approval
→ Dashboard of agent actions and outcomes

What we measure

First-response time to enquiries
Days sales outstanding
Share of drafts accepted without edits

Enterprise · Custom Software

Modernising a legacy desktop ERP, module by module

Illustrative blueprint

Challenge

A 15-year-old desktop system limits remote work and new features, but the business cannot afford a risky big-bang replacement.

Approach

→ Wrap the legacy database with secure APIs
→ Rebuild the most-used modules as a web application
→ Run old and new in parallel during cut-over
→ Add search and reporting on top of both

What we measure

Modules migrated
Users on the new system
Support tickets on legacy modules

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